Rashid

Get credible and reliable advice on a range of city topics from Dubai’s smart city assistant, Rashid.

Screenshots

Rashid 0
Rashid 1
Rashid 2

Smart Dubai debuted its AI-powered advisor “Saad”, later renaming it “Rashid” to honour H.H. the late Sheikh Rashid bin Saeed Al Maktoum, the pioneer of Dubai’s renaissance. The programme uses artificial intelligence to offer official and reliable answers to customers’ questions regarding the necessary procedures, documents, and requirements to conduct various transactions – all according to the extensive database partnered with many Government entities in the Rashid project. 

As the first cognitive computing system in Dubai, Rashid aggregates information from the databases of various government and private entities in the emirate, making it the virtual assistant that can answer questions about living and working in Dubai; citizens, residents and tourists may refer to Rashid as their trusted advisor on many topics, such as starting business, transportation, licensing, visas and residency, passports and certificates attestation, in addition to entertainment, parks, shopping and more.

Going one step further, Smart Dubai upgraded the system with an advanced tool allowing participating government entities to update information about their services seamlessly and autonomously, thus ensuring consistent up-to-date responses.

Other Services

Dubai Pulse
Dubai Pulse

Dubai Pulse is the digital backbone powering the Smart City, to help spread happiness among all Dubai residents and visitors.

DubaiNow portal
DubaiNow portal

Instance Digital access to over 55 government services, all in one place.

Government Resource Planning
Government Resource Planning

The GRP is an evolving system where mobility and business intelligence are an integral part of the solution.

Smart Supplier
Smart Supplier

The new mobile application for Dubai Government’s Suppliers, enables them to find the latest tenders, orders, and invoices.