The first cognitive computing system to be implemented in Dubai, Rashid aggregates information from the databases of various government and private entities in the emirate.
It has been trained to answer questions and enquiries about business licensing and registration, and is accessible to entrepreneurs, business owners, and local and foreign investors who wish to establish a business in Dubai. Going one step further, Smart Dubai upgraded the system with an advanced tool allowing participating government entities to update information about their services seamlessly and by themselves, thus ensuring consistently up-to-date answers.
Smart Dubai debuted its AI-powered advisor “Saad”, later renaming it “Rashid” to honour H.H. the late Sheikh Rashid bin Saeed Al Maktoum, the pioneer of Dubai’s renaissance. The programme uses artificial intelligence to offer official and reliable answers to customers’ questions regarding the necessary procedures, documents, and requirements to conduct various transactions – all according to the extensive database of Dubai’s Department of Economic Development (DED), partner in the Rashid project.